Hi «First_Name», I’m such a knob.  So sorry about two…

Hi «First_Name», Didja think we’d forgotten about you?  Don’t blame…

Hi «First_Name», I’m afraid I’m up to my elbows in…

We were going to send out an update last week…

Returning to lateness again. Milestone Reached Just got our 300th…

Wow, December already and she decided to come in with…